The Position
This position delivers a wide range of student services to students entering the college from high school with a focus on increasing enrollment & retention.
The position will work to enhance organizational relationships through the delivery of intrusive on-boarding and assistance related to the admissions and enrollment process.
Classification: Non-Affiliated Administrator
Staff Duration: Full Time 12 months
What You Will Do
1.
Serves as the primary enrollment agent and source of information to potential students, families and guidance counselors; provides strategic assistance to high school students preparing to enter the college environment.
2.
Positively represents the college at recruitment events to maximize exposure and increase leads; delivers presentations and campus tours, as requested.
3.
Utilizes excellent customer service skills to assist students with various areas of the enrollment process including Admissions, Registration, Financial Aid, Advising, and Payment gateways.
4.
Develops, implements and assesses recruitment and retention campaigns to increase enrollment of new, incoming students; provides accurate reports on yield rates by high school.
5.
Serves as primary collaborator in other areas of enrollment services including early college and partnerships, as needed.
6.
Develops and analyzes reports to measure effectiveness of the College Pathways program at each high school and makes recommendations that will lead to increased leads, applications and enrollments.
7.
Participates in training programs in all student service areas and attends commencement ceremonies, registration days and other student events as directed.
8.
Uses CRM and ERP systems to maintain accurate databases, aligns and tracks communications and assists with the enhancement of enrollment campaigns.
9.
Develops and distributes creative marketing pieces and presentations to be distributed through various technologies and modalities in a fast-paced environment.
10.
Related projects and duties as assigned.
The Successful Candidate Must Have
1.
Bachelor’s Degree
2.
At least two years of experience in education, enrollment, admissions, or marketing requiring excellent customer service, communication, relationship-building and organizational skills.
3.
Excellent presentation, verbal and written communication skills.
4.
Ability to serve as a team or project leader.
5.
Demonstrated proficiency in the use of Microsoft Office Suite and a relational database system; ability to create standard and new reports with limited oversight; prior experience with websites and online platforms.
Even Better If You Have
1.
One year experience using Ellucian Colleague, Ellucian Recruit or other CRM System
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